Division 02 · Hospitality Staffing

Trained hospitality staff, ready when you are

Covering a shift is easy. Covering it with someone who knows your standards, holds a valid health card and turns up every day is the hard part. I City Services recruits, sponsors, trains and manages hospitality staff in Qatar so hotels, cafes and restaurants can scale headcount without carrying the recruitment and compliance burden.

Barista preparing coffee in a cafe in Qatar
Front of house

Guest-facing roles

Commis chef preparing food in a professional kitchen
Back of house

Kitchen & support roles

Waitress taking an order in a restaurant in Doha
Engagement models

How you can hire

Why operators use us

Compliance handled, headcount guaranteed

Screening before deployment

Candidates are assessed on role competency, spoken English or Arabic as required, grooming and service standards, and reliability history. Baristas complete a practical assessment; kitchen staff are tested on hygiene knowledge. You receive profiles before deployment and may reject any candidate.

Documentation and compliance

Staff placed by I City Services hold valid residence permits, health cards where the role requires them, and food-handler certification for kitchen and service positions. Sponsorship, payroll, wage protection compliance and end-of-service liability sit with us, not with you.

Time to deploy

For roles held in our active pool, deployment is typically measured in days rather than weeks. Event and peak cover can be mobilised faster where scope is confirmed in advance. Pre-opening projects are planned backwards from your soft-launch date.

Supervision and replacement

Every account has a named manager, not a shared inbox. Attendance is monitored daily, replacement cover for sickness and leave is contracted, and underperforming staff are replaced within an agreed window at no additional recruitment cost.

Who we staff

Hotels and serviced apartments, specialty coffee shops and cafes, casual and fine dining restaurants, central production kitchens, catering and banqueting operations, retail food counters, and event venues across Doha, Lusail and the wider country.

Related: hotels & hospitality assets · retail & F&B · cleaning & soft services · integrated facilities management

Tell us the roles and the start date

Send your role list, shift pattern and volumes and we will come back with availability, rates and a mobilisation plan.