Soft Services · Waste & Pest

Hygiene risks handled before they escalate

Waste and pest issues damage reputations faster than almost any other facilities failure, and in food and healthcare environments they carry regulatory consequences. I City Services delivers scheduled waste handling and licensed pest control with the documentation municipal inspectors and ISO auditors expect.

Cleaner maintaining hygiene standards in a commercial facility
Waste

Collection & segregation

Cleaning operative working in a commercial building in Doha
Pest

Pest control programmes

Soft services cleaning team at work in a Qatari facility
High-risk areas

Food & healthcare settings

Documentation

The paperwork that protects you

When an inspector arrives, the question is never whether you clean or treat. It is whether you can prove when, with what, by whom and to what effect. Our waste and pest programmes are built around that evidence.

Site mapping and baseline survey

Every programme begins with a survey: waste streams and volumes, bin store condition, pest pressure points, entry routes, and existing bait or monitoring positions. The resulting site map governs the service schedule and is updated after any material change.

Scheduled service with signed records

Each visit produces a report: areas treated, products used with batch and dilution, findings, activity trends and recommended remedial works such as proofing, drainage repairs or door sealing. Records are retained and available for audit at any time.

Segregation and recycling

Where clients pursue ISO 14001 or sustainability reporting, we separate general, recyclable, organic and hazardous streams, track weights and report diversion rates. Disposal is routed only through approved contractors and licensed sites.

Escalation and outbreak response

Activity above agreed thresholds triggers an intensified treatment cycle at no additional visit charge, plus a root-cause report identifying the structural or operational failure that allowed it. Fixing the cause is treated as part of the service, not an upsell.

Related: cleaning & soft services · landscaping & irrigation · retail & F&B · healthcare & clinics

Get a waste and pest programme scoped

Share your site type and current issues, and we will propose a visit frequency, treatment plan and reporting format.